Service Department
TSS operates from three service depots throughout the island of Ireland. Our headquarters is in Dublin and we have satellite facilities in Limerick, in the West of Ireland and Hillsborough in Northern Ireland.
We service all direct drive, truck and trailer fridges and also service all tail lift types. Please call or email us to get an instant quote on any service work required.
- Commercial vehicle fridge and tail lift servicing and repairs – all makes
- Tail lift LOLER safety inspections and weight testing
- Fgas safety inspections
- Fridge calibrations
- 24-hour breakdown call outs for Carrier transport refrigeration, Zepro and DEL tail lift and Moffett truck-mounted forklift products
- Scheduled repair and maintenance contracts on Carrier refrigeration, Zepro and DEL tail lifts and Moffett truck-mounted forklifts
- Fridge and tail lift retro-fitting to light and heavy commercial vehicles
24 Hour BREAKDOWN SERVICE
Whether you require emergency call out assistance for a fridge, tail lift or truck-mounted forklift, TSS can help.
From our premises in Dublin, our service department co-ordinates every breakdown call. Using a combination of our three depots around Ireland, we provide unrivalled coverage to service your breakdown needs. With our 20-plus breakdown vehicles and 24-hour call out from Dublin, Limerick and Hillsborough in County Down, Northern Ireland, we can reach most areas within a maximum of two hours.
We can also arrange fridge breakdowns in the UK and on the continent using our Carrier oneCALL™ European-wide breakdown service.
EVERCOLD service contracts
By specifying Carrier Transicold you have acquired advanced transport refrigeration units and by combining this with our everCOLD™ fixed cost full service maintenance package you can be confident in receiving the optimum level of product support to help keep your fleet operating efficiently and effectively.
Tailored to Your Needs
EverCOLD™ options allow you to decide the levels of support that are right for you.
You can choose to add or exclude items such as travel to your premises, international coverage, regulatory checks or even the service and repair of other equipment, such as temperature recorders and telematics.
Choose Your Duration
The everCOLD™ package allows you to fix your costs over a specified term that’s linked to your usage profile, including equipment age and running hours. If your business requirements change and you need to take vehicles off your fleet early, you can remove up to 10% of your fleet from your everCOLD ™ agreement each year without penalty*.
* Please check conditions in your country.
Schedule Your Payments
Whether you prefer to pay monthly, quarterly or annually, we can adjust the payment cycle that best suits your needs. This, coupled with the benefit of precisely knowing the fixed costs in advance, will allow for better planning regardless of how much maintenance you need or when it occurs.
Why Choose everCOLD™?
Simple, Stress Free Budgeting
With an everCOLD™ agreement, service costs are fixed for the duration of the term for a simple pre-agreed fee that covers planned maintenance, unscheduled repairs and breakdown support, meaning there are no surprises when it comes to servicing your equipment, giving you one less thing to worry about.
Reduced administration
Arranging service and repairs can be time consuming and divert attention away from your core business. everCOLD™ maintenance agreements take care of this for you, plus our systems and purchasing power mean we can buy efficiently on your behalf, therefore helping you to benefit through a simple fixed fee and consolidated invoicing regardless of the level of maintenance needed.
Specialist Expertise
With access to the latest diagnostic software, specialist tools and technical literature, nobody understands Carrier Transicold equipment better than our Service Technicians. Add to this the product support training they receive from 15 Technical Trainers and seven dedicated training centres, and you really are in the care of the experts.
Support Whenever, Wherever
The everCOLD™ maintenance agreement gives you access to our oneCALL™ service. Supporting you 24/7/365 our aim is to make the process as simple and efficient as possible. By calling 1800553286 we’ll manage your maintenance and repair from start to finish. With a large network of more than 600 service points supported by a further 600 mobile engineers, oneCALL ensures help is never far away.
Optimised Efficiency
In addition to being maintained in line with Carrier Transicold’s specifications, the everCOLD™ maintenance agreement ensures that your equipment benefits from genuine Carrier Performance Parts™. Designed to ensure your equipment operates at its peak in terms of performance, reliability and safety, Carrier Performance Parts™ can also help maintain unit re-sale value. Combine this with a spare part first time pick rate exceeding 97% and you can be sure that whenever a repair is needed we’ll get you back on the road in no time.